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Jeff Holley was very helpful in the purchase of my 2020 Q50. He made the buying experience very smooth and quick. Would definitely recommend purchasing from Jeff!
I recently purchased a car from this dealership and had a very disappointing experience. Several aspects of the sale were misrepresented, which ultimately would have changed my decision to buy the car.
First, there was damage to the paint that was hidden under a dealer badge. When the badge was removed, the damage was revealed. The dealership reluctantly agreed to repair it, but the fix was completely inadequate. The trunk ended up with significant orange peel texture, and within a week, the paint started flaking off.
Second, Greg, the salesperson, lied to my face about the warranty. He assured me ... Read More DealerRater - Jun 7, 2024
Jeff Holley helped us purchase our unique dream car and was super to work with! We live in northern California and were looking for a particular Toyota car called the FJ Cruiser. Beaverton INFINITI in Oregon had an orange and white 2014 for sale, the last year that Toyota made the Cruiser. Jeff was professional, pleasant, honest and easy to communicate with. Buying a car, sight unseen, was a new experience for us, unsettling at best. Jeff walked us through the process with patience, respect and low pressure. He provided us with any information that we requested and gave us confidence ... Read More DealerRater - Feb 14, 2024
Excellent service! The team is professional, friendly and accommodating. Would recommend and would work them again.
Met with Jeff Holley a week ago to look at two different vehicles they had at Beaverton INFINITI. The whole process from beginning to end was amazing. I never felt like he was "selling" me a car. I am pretty sure I found my car guy. Since driving off the lot he's called to check in on me and the car. There was just a level of care and service I've not received at other lots in the past. I highly recommend him and the guys over at Beaverton INFINITI. I've yet to have any ... Read More DealerRater - Nov 26, 2023
We had the pleasure of purchasing our 2019 INFINITI QX60 from salesperson Jeff Holley. Jeff was great to deal with and our purchase experience was the best we have ever had. He handled the paperwork regarding our financing and purchase from start to finish. This is our 3rd INFINITI that we have purchased used and our 2nd from this dealer.
I wanted to test drive a Bentley.This salesman named Anthony never showed his face for my appointment. They said I could only drive the Bentley in the parking lot. Everyone at this dealership is an ego maniac,and they not only over price vehicles,they treat you like a complete idiot. I drive up in my Lexus LX570 and act like I am not qualified. This one Spanish salesman was horrible,and he acted so cocky. PS the Bentley is still there and will never sell for the price they want. Anthony is probably the worst salesman I have ... Read More DealerRater - Sep 1, 2023
My family and I have been looking for an odyssey for some time. Jeff Holley and his team were very professional and helpful. He aided us in finding what we needed and walked us through the entire process in no time at all. We will definitely be back here for future purchases. Thank you Jeff!
Beaverton INFINITI is a beautiful facility and I have been coming there for service for many years. It is a very comfortable place to buy a car.
Angel Barranco was great! He took the time to listen to my situation and give me the best advice he could to help me in the long run. He wasn't just trying to make a sale he was trying to help me. I went to another dealership before hand and the salesman was not friendly instead of listening and working with me on my situation they decided to be pushy and rude. Thank you to Beaverton Infinity & Angel!
Very smooth purchase, no hassle and would buy here again. Anthony was helpful and not pushy.
Very nice facility with very helpful staff. It is a good location and I would recommend it.
Great experience! Aaron Borck my service advisor is a true professional. I will return for future purchases.
Excellent service. A bit spendy but everything fixed. Erik was very good, personable, thoughtful and knowledgeable. When I had questions he got answers.
This was an excellent dealership experience.. I've bought 30 to 40 vehicles of all types for both myself and my business over the years. I have never had a better car buying experience at a dealership than I had here. Should I be looking at another vehicle of the type INFINITI offers I would not hesitate to come back to Beaverton INFINITI in a heartbeat!
Jeff Jolley was a pleasure to work with when we purchased our new QX60. Answered all of our questions and very knowledgable. Would definitely return to work with him again on another purchase.
Competent, friendly, and reliable. this was my first visit and I look forward to relying on these people for ongoing service,
All I can recommend is don’t buy from here. In the beginning the buying experience was pleasant. Owen with Beaverton INFINITI was really nice and helpful. Then it took a turn. First off we were coming from out of state to buy this vehicle and they were making the process pretty smooth. We discussed that the list price on the website was the actual finance price plus the normal added fees. We stated we did NOT want any extras to which Owen kept replying “you don’t see any value in that”. For us we do not. We do ... Read More DealerRater - Nov 20, 2022
Jeff Holley was very helpful in the purchase of my truck, will come back again if in need of a pre owned or new vehicle and I will most definitely send anyone looking for vehicle his way.
The place is clean and everything looked nice and professional not pushy and they worked with us
Bought a Mini Cooper from this dealership. Should have trusted my gut and not bought it. Eddie told me he bought it off the street but then told my husband it was a trade in. It's check engine light was on and they said it was because they had put in a new thermostat and not reset the code. There was also a lightbulb sign on and they said that was because one of the internal colorful LED's was out. They reset the code and we purchased the car. In a few days, the code was back. Took ... Read More DealerRater - Sep 23, 2022
I saw a BMW X3 online so called to test drive it. I met with Jeff Holley. He was helpful, knowledgeable and not at all pushy! I bought the car the next day and am very happy! If I'm looking for a car in the future, I will reach out to Jeff first. Terri B.
Very nice people. Great follow through. Extremely low key. Made an extra effort to explain the paper work.
Everything was good. Louis was very nice and did a good job explaining the problem.
Jeff Holley worked with me through the entire process. He was thorough and very pleasant to work with. Test drives were explained well as questions arose. I decided on an Infinity QX50. Jeff followed the details of the purchase from beginning to end. After the purchase, he taught my wife and I what we needed to know about the many features of the car,. I highly recommend this dealership and in particular Jeff for vehicle purchases.
TOP NOTCH! Had the pleasure of getting my '22 Q60S AWD through Beaverton INFINITI. Saw the coupe online and drove 130 miles to get a perfect price that could not be found any where else in the PNW. Purchase was quick and easy. Jeff got the paperwork done quickly and I was out the door with a slick ride. Excellent buying experience with the friendly Beaverton staff. Impressed & absolutely LOVE this fastback! Get complements everyday! Thank you INFINITI and Jeff!!!
Luis is fantastic. Honest, patient, etc. I love my Q60 coupe and will continue to have it serviced at Beaverton INFINITI and under Luis's care.
Luis has been great in helping me out with my Qx80. He has taken the time to help troubleshoot the vehicle quickly and effectively.
My first time buying a car at a luxury brand dealership was here at Beaverton INFINITI and I must say it was overall an excellent experience! From start to finish I got the luxury customer treatment and I would certainly recommend this dealership to my friends and family for their courteous and professional staff like the salesman, Mr. Jonny Battlia, that helped me with my purchase of my 2017 INFINITI Q50. I’m definitely coming back the next time I’m shopping for my next INFINITI!
Angle was great to work with the problem came during signing. Trade in value extremely insulting and unethical. There trade in value app is worthless. Offered 20% less than there app , carmax and carvana apps. It was 50% less than the exact same car they have on there website. They came up some but added an extra $900 for a sealant that they never mentioned or that I remember seein on the 1st offer.if my wife did not want the car so bad I would have walked out. They have lost a customer. All I asked was to be treated fairly I ... Read More DealerRater - Apr 2, 2022
INFINITI Service team is solid. Vehicles are always sharp, loaners included. Always an excellent experience.
Clean comfortable dealership with friendly knowledgeable staff. Quick deal process. Pricing and trade in values fair.
We took our QX 56 in to have them do the paint check for the recall. They said all was good with the paint on our vehicle. Not so much, we now have a huge area above the windshield and an area along the hood that have or are peeling. Both the dealership and Infinity corporate are saying we’re just out of luck. They will do nothing to help us with this issue on our vehicle. Really disappointed and unhappy that they think it’s OK to know that they have faulty paint and are not willing to fix it. ... Read More DealerRater - Jan 22, 2022
It was a pleasure working with Jeff he is very personable and picked me up from the rental car company. I drove from Seattle to Beaverton to buy the vehicle. The vehicle was detailed and ready to go. Jeff is very patient no stress in the sales process. Good people are hard to find Jeff is a real asset to INFINITI of Beaverton. Ask for him by name Jeff Holley. All the Best.
Jeff was great and it was a pleasure working with him. I have some unique circumstances to meet when purchasing a vehicle, and Jeff helped me jump through those hoops. He even picked me up from the airport when I flew in to pick up the vehicle. It was wonderful working with just one person. Do be careful though, like any dealership, they will try to sell a bunch of additional add-ons. They didn't push back when I said no though, so it was fine. They did raise the price of the vehicle on me and said it was ... Read More DealerRater - Dec 12, 2021
The service department is BY FAR the best I have dealt with. Professional, fast, and tremendous communication. Would highly recommend!
Amazing service from start to finish, Jonny was amazing and easy to work with. Best dealer in town
GREAT, GREAT AND GREAT EXPERIANCE! I called in looking for my next car at lease end and Cesar was able to help from start to finish
scheduled a service appointment on my day off and was prepared to be spending some money on my jx35 as its high mileage. During my visit I was in the show room and fell in love with my future car the QX80. I met with Cesar and before you know it I did not have a shop bill and had a new car
I would recommend Beaverton INFINITI and Cesar for your next vehicle purchase. not only do they have great Inventory and great prices. They know how to treat customers!!!
Cesar did a great job finding us a car to fit in our budget and great rate too.
TOP NOTCH! We had the pleasurer of getting our vehicle through them, experience was easy and quick. They took time to explain and answer all our questions. No pressure buying is key and building a relationship quickly with the friendly staff was an ease. Impressed! Thank you Jeff!
Good communications , accurate time estimates overall a quality service shop that always does good work
Alex provided superior service to me and my 2007 G35. I am continually impressed with the courtesy and professionalism at Beaverton INFINITI.
Friendly staff, ease of appointment scheduling is simple and plenty of appointments to choose from. They also provide a loaner car for you to get your errands done without waiting at the dealership. Clean waiting area and restrooms, free coffee and drinks in waiting room. Staff very knowledgeable and listens to your concerns. Polite and courteous.
No pressure buying experience and was in and out in less than an hour in a car that we love! I highly recommend this spot!
I had a great experience buying my used (red) Cadillac from you folks, it's a great car, I'm really happy with it, however!, it does have a problem I'm going to have to fix, sooner than later, the "A: frame on the right wheel is "Toast" and the Motor and Transmission has shifted, from one side to the other, it's going to cost me $1500 to $1800 get it fixed, (I wasn't planing on that), but at the end of the day it's still a used car. I'm thinking just maybe your ... Read More DealerRater - Jun 25, 2021
They were very helpful, takes the time to explain and answer all our questions. Also, they were friendly and listen to what we wanted and try to make sure we were satisfied.
I recently purchased QX60 and the customer service was excellent. I told Alan what was looking for and he was great about texting back and forth before coming to the dealership. Thanks
Nice, efficient and quick responses. Loved the bow when picking up! Simple, fast process, both salesmen were great. Hate to buy cars but this was practically painless
I purchased a vehicle here. They deal with things relatively quickly. I also quickly own the vehicle I like. Their salesperson Andrew Guthrie is very polite and friendly. Thank them.
The dealership provided great times and dates for service. Luis help me at the dealership checking the vehicle and walk me through the maintenance. He was very respectful and courteous. He was knowledgeable about my infinity,
My total experience from start to finish was exceptional. I brought in my 3rd INFINITI to trade for a new one. Alan did an incredible job in streamlining the process for me to get me in a new vehicle of the type and options I was looking for. I have always had a great experience at Beaverton INFINITI. This last one was even more exceptional, even during these trying times.
Today I bought my 8th INFINITI and Andrew Guthrie was incredible. He made this my most pleasant experience to date. I will go back to him for my 9th!!!!!
Professional, courteous, friendly....from service to sales staff. This was my 6th INFINITI transaction, and once again, it was a first-rate experience. Andy Guthrie was exceptional, as well as Hanna Harrison. In 2-2.5 hours I was driving away in my new SUV. I love it!
Today we bought our first Infinity! We had a very pleasant experience here. Andy Guthrie was our salesman and he was so awesome! Usually car buying for me is nothing but anxiety and stress, and an ALL day affair. Andy was extremely helpful without any kind of pressure and a genuinely nice guy. Once we decided on which car we wanted, the transaction was very quick. Thank you for making our day!!
Overall we had a great experience working with the dealership. They had an amazing car to offer with an amazing price point for what we got. They also gave us a fair trade in value. It did take over two hours for the whole process and one reason was that our salesman didn’t have a printer in his office so every time he had to print or reprint a document he had to walk back and forth to the front office.
Very good Customer Service found good competitive rate. Very satisfied with my purchase got a tour on my visit very nice luxurious place thank you infinity of Beaverton.!
I have been bringing both our cars for service here for some time and have spent a great deal of money at this dealership. The service agents most of the time are dishonest but my recent visit will be the last. Recently I took my wife's FX35 in for an oil change and I was told that the car needed the power steering fluid flashed which I thought was weird and early but I said yes anyway. I picked up the car, got home, and checked to find out that they didn't perform the service. This is terrible ... Read More DealerRater - Dec 16, 2020
Very knowledgeable service manager & finished under time commitment. Very clean customer lounge. Full beverage service available, which was nice. I will definitely be back as a customer
Very customer focused. Providing streamline line care. Very knowledgeable, organized, efficient and friendly. Great timely appointments. My car was waiting for me w my name on it. How great is that. I also got a fair deal for my trade in.
I had such a great experience. Jonathan made me feel comfortable and was very informative. He was very understanding and help me get the PERFECT car. I’ve always wanted and INFINITI and so happy I’m finally in one!!! YES LORD!!! HALLELUJAH!!!
Beaverton INFINITI. Great service department! Yet dealing with the sales is like pulling your teeth and hair out at the same time. Quoting some other reviews: I wish zero was an option...
I lease my vehicles every 3 years. Three years ago when I was in the process of negotiating my new lease, 4 sales people locked me in a room and started a deeply psychological pressure process (by pushing to sign) to the point that it felt like I was fighting for my life. There was lots of screaming and yelling. I kicked one of them out and ended up getting ... Read More DealerRater - Nov 3, 2020
From start to finish and driving away with our newest purchase from Beaverton Infinity(our third purchase here)we worked with only Jonathan and we were completely satisfied. We always recommend Beaverton Infinity because of the awesome experiences and we love this brand of automobile 🚙. When it’s time for another purchase we will be back. Great dealership and services always.
I wish zero was an option. Sadly we were lied to. It is absolutely discussing to have zero integrity. Allen is that salesman that we all want to avoid at a dealership!
Wow, where to begin. Here is the deal. Advertised one price and called it a no haggle price. They showed the lease price online for that specific car. Sales guy confirmed on phone that price was accurate. Test drove filled out credit app and then BAM! Started paperwork and then the price jumps 10K more than the price that was confirmed online and verbally by the sales rep. Bait and switch anyone? I have saved the best for last. When called out on it the sales rep. ( I will not name because the job itself is already so bad, this ... Read More DealerRater - Oct 7, 2020
Cesar and Hanna were fantastic! I was impressed by their product knowledge and commitment to excellence! The entire experience, from my initial phone call to driving our new QX50 off the lot was outstanding. An excellent buying experience.
3 minutes ago
I have been bring both our cars for service here for some time and have spend a great deal of money at this dealership. The service agents most of the times are dishonest but my recent visit will be the last. Recently I took my wife's fx35 in for an oil change and I was told that the car needed the power steering fluid flashed which I thought was weird and early but I said yes anyway. I picked up the car, got home and checked to find out that they didn't perform the service. This ... Read More DealerRater - Sep 18, 2020
A very good experience. The salesperson was knowledgeable, efficient and helpful. We came from out of town and we’re able to buy that day
Jeff sold a vehicle to me and my daughter and the experience was outstanding. Jeff was knowledgeable, direct, and no hassles or problem with a trade in. Jeff was communicative and handled quickly. I could not be Happier with service I received from Jeff and Beaverton INFINITI... I would highly recommend this dealer to others.
These people are awful my young son and his mother came down from Washington to try and buy a 2018 mazda 3 advertised price was 18 600 The salesman tried to manipulate the into buying the car with almost 10 ooo.oo worth of ad ons thats right a 18 000 dollar car got jacked up to almost 28 000 dollars One of the most scamming add ons was 699 to treat the interior of the car what unethical scamming crooks beware these people are scam artists
Christy was fantastic. The experience was straight forward and easy. This was the best car buying experience. I was excited to drive my new INFINITI knowing I had made the right decision.
Cesar took the time and effort to listen to each of my preferences, and found the exact vehicle that fit my parameters (he worked with me for about a week via email before I ever came in to the dealership). As a result, the exact vehicle I wanted was standing at the curb when I arrived, ready to go. The paperwork portion was easy and efficient, well explained, and the conversation was respectful and non-pressuring.
New car looking for quality and value classic and sporty. wanted a better interest rate than my credit union. You guys met all. Very happy with purchase.
If you want to be tricked about going to this dealer, they are Bait and Switch pros. Confirmed car avail unsold at closing, by phone night before. 9am nxt day, sorry it sold. Go elsewhere.
First time at a dealership with a fixed price. Much less pressure. Jeff was great, he got to the point and didn’t push something I didn’t want! He has called me back several times to make sure all is well. He reached out today, this is about a month after the purchase of a used car. Great customer service.
Cesar was so awesome with helping me find the right car for me during a stressful time! He treated me as part of the family!
I was very impressed with Jonathan Batllia of Beaverton Infinity and being able to deal with one person only from start to finish. Like most people, I've always disliked the back and forth from the salesman to his manager and on up the line in their hope of wearing you down. At Beaverton Infinity I started with Jonathan and ended with Jonathan with only a brief discussion with Cesar as Jonathan was called asay. I got a great price for a great vehicle and highly recommend Jonathan and Beaverton INFINITI of Beaverton, Oregon. Paul Mitchell
Wonderful group of people. Very friendly and easy to work with. We worked with Hanna and Jeff, they both made our car purchase experience awesome. We will be sharing the great customer service we received with our friends. While we were there my husband was able to get his airbag replaced (recall). The service department provided excellent service and the car wash was an added bonus.
I did my homework before going in and knew what I was looking for. Beaverton INFINITI had three that I was interested in. Jeff showed me exactly what I was looking for and didn't go salesman on me. My wife has limited mobility and the car is for her. Gave him a copy of my driver's license and he let me take the car home for her to try out. Brought the car back. Told him I would think about it and it was no problem. A couple of days later I called back with financing. He detailed ... Read More DealerRater - May 16, 2020
I was searching for a replacement of our current car since the lease was expiring soon . I submitted few inquiries to multiple dealerships, and Hanna Harrison from Beaverton INFINITI in Oregon responded right away with a very good reasonable lease offer on 2020 Q50S Red Sport. Since I had a trip planned to go see my family in Seattle Washington that weekend, I made an appointment to swing by at the Beaverton INFINITI to see the car. Upon my arrival I was greeted by Alan Angal and Hanna Harrison. They were very professional and pleasant to deal with and I ... Read More DealerRater - May 11, 2020
Easy to deal with, know your vehicle cost up front prices prior. Without being held captive to squeeze that extra dollar out of your pocket.
Steve Becker was my services advisor who helped me address my car issues. He was very professional, polite, and explained everything that was needed and why it was needed. I got a new transmission, transfer case leak issue resolve. I will rate Steve with 100 ⭐️
I recently leased a 2020 INFINITI Q50 with Jeff Holley's assistance. Jeff was extremely knowledgeable about the Q50, he was open and transparent about the Q50's pricing and the value of my trade-in, and he made the sales process as quick and as smooth as possible. Jeff was a pleasure to work with and I would not hesitate to recommend him and Beaverton INFINITI to my family and friends.
Cesar was an excellent brand ambassador. Honest and transparent with every question I had for him. Also went the extra mile by delivering our car straight to our home and had paperwork ready for us to sign, then handed our keys for the car. Thanks Cesar for an awesome experience!
Alan was extremely helpful and determined to find a deal that worked for us and the dealership. He went to another lot to bring a car for us to look at. He went above and beyond to ensure we were comfortable and satisfied customers.
Recently, I purchased a 2017 QX50. From start to finish, my experience with Jeff Holley (and briefly, with Jonathan Battlia) was outstanding. Jeff was extremely patient with my lists of requests, (including a sun roof that opens) - and a myriad of daily phone calls from me! At no time did I ever feel pressured, he was always considerate and made sure that all my questions were answered. Jeff exhibited "Southern hospitality" at its finest, and when I finally made the purchase, I felt like I had also gained a friend. And I absolutely love my car!
We recently purchased a 2016 QX60 with Jeff Holley helping us. He listened to our very detailed list of what we wanted, took us to the perfect car, and answered all of our questions patiently. I have always hated buying cars because of the disrespectful treatment at dealerships. I found Beaverton Infinity to be the rare exception. Jeff was friendly, funny, and knowledgeable. It was the best car buying experience we have ever had. Thanks Jeff!!
Our overall experience was perfect. We worked with Emily Shaw and she did an outstanding job of taking care of everything. We were met at the door and given all the time and answers that we needed to make a decision. Emily is a professional and an asset, the company should be proud that she is on their team.
Five stars! Alan went above and beyond to make us happy. We would recommend him to anyone looking to purchase a new or used car. Excellent customer service!
Sale person not helpful in resolving the issue. Ad listed one mileage number and checked car dash, had another set of numbers. Bait and switch.
This was not my first visit to this dealership. I had such a great experience with Cesar the first time, I will continue to come to him for future purchases.
Outstanding dealership experience. Outstanding product in Q50 with right combination of interior color and exterior beauty. One person sales experience a pleasure and dealership pricing very fair.
Amazing experience. Great people. Cesar was our salesman. Very knowledgeable and helpful. He really worked hard to make us happy. Service was top notch. We are very satisfied.
Really great service. Liked the one person, one price concept. Emily was great. She clearly heard us when we told her what we wanted and delivers a car that was perfect !
Emily worked with me to get me the best deal possible! The entire process was extremely and it was wonderful to work with Emily on my new car!
Excellent service! I love my new QX60. I have already recommended Jonathan Batilla at Beaverton INFINITI to friends and co-workers! I will purchase again in the future.
First time purchased our INFINITI QX50 from Beaverton INFINITI, most trusted luxury brand! Jonathan Batllia was very helpful, very professional, knowledgeable and easy to work with. We enjoyed working with Jonathan and appreciate his candid no-pressure style. He truly is the best! We are very happy with our purchase. Thank you Jonathan and Beaverton INFINITI. We love our QX50!!!
Being a loyal INFINITI family for many years, we're no strangers in receiving great service from the number of INFINITI dealership we've dealt with. However, Beaverton INFINITI went far above and beyond the level of excellence we expected from a car dealership. From Ralph at the Service Dept to Emily in the Sales Dept, we had a pleasant & positive experience at Beaverton INFINITI. We'll be sure to stay in the (Beaverton) INFINITI family!
Awesome car dealer. The staff was super helpful and the car selection was great. So happy we bought a car here. Thank you do much. Jonathan was amazing.
